The concept of process graphics is deceptively simple, going to the core of the jury’s mission. Einstein was right – You must know something really well in order to explain it in simple terms. Thank you for coming in and giving students this sophisticated, insightful view of communication and persuasion. They will never forget it. I greatly value Tsongas’ support of trial advocacy education.- William S. Bailey, University of Washington School of Law, Seattle, WA
We have worked with Tsongas Jury Consultants for years. Recently we had the chance to work with Tsongas Trial Consultants in a plaintiff product liability case. It was a tough case, and we had only a modest budget for jury consulting, but we wanted to make sure we were on the right track and get their advice on how to execute the trial theme strategy, jury selection, and trial graphics. Tsongas got up to speed quickly and we worked collaboratively with them to develop, simplify, and refine trial themes. Their astute understanding of jury behavior allowed us to target the case themes to our jury; they assisted us in developing a comprehensive and practical jury selection strategy, and they worked with us to develop and produce a number of demonstrative exhibits to express our case themes and organize and frame our evidence visually for the jury. The jury verdict was a great success for our clients and we appreciate Tsongas’ professionalism, experience, and responsiveness to our particular needs. We look forward to using them again.- Matthew J. Sekits, Bullivant Houser Bailey, PC
“I recently had a major trial court hearing on a matter involving complex real estate law. I knew beforehand that it would be challenging to explain my position to a judge who isn’t highly versed in the details of this nuanced body of law. Graphics would be particularly important in this instance since I knew that my best road to success was making sure I had an argument that was easy to understand and penetrated with compelling information. I called Tsongas for help, and together we devised a strategy and the supporting vivid and dynamic graphics that explained my client’s position clearly and persuasively. The result was a fortunate 100% victory for me and my client. I strongly recommend Tsongas. They provide invaluable insights along with the graphic tools to make complex information clear and compelling to a trier of fact. Tsongas is intuitive, 100% client focused, and professional.”- Jim Holland, Hall & Holland, Vancouver, Washington
“I have worked with Tsongas trial consultants a number of times over the years. Most recently we had a very complex and detailed securities arbitration and approached them for assistance with the closing argument presentation. They quickly got up to speed on the issues, designed and developed a number of very persuasive trial graphics for use in the closing, and they put together a highly detailed and interactive “hyper-linked” PowerPoint presentation, integrating our key documents into our persuasive themes. This managed to keep the complexity manageable and meaningful. They were timely and responsive, and working closely with us under tight time frames to get us the product we needed. The client was extremely pleased with the content and the presentation, and the arbitrators specifically commented on several of the graphic designs packaging our key evidence. I look forward to working with them again.”- Gulliver A. Swenson, Ryan, Swanson & Cleveland, PLLC, Seattle, WA
“I have worked with Tsongas trial consultants for years. Most recently they assisted us in a legal malpractice case that had some particular complexities and challenges. Their process and method of analyzing cases and developing a coherent and persuasive case strategy is highly practical and illuminating. They helped us make the case efficient and more manageable for a jury. In addition, they designed and developed demonstrative exhibits for opening and closing, helping us package and present our information in efficient and appealing ways. They were responsive, took direction when needed, made strong recommendations when they felt they needed to be made, and we worked as a team to the great benefit of our client.”- Christopher W. Tompkins, Betts, Patterson & Mines, P.S., Seattle, WA
“After two years of motion practice, discovery litigation and general wrangling, my client was pretty tired and worn out. As we approached trial, his story began to sound dull after having been told so many times. The Tsongas team was instrumental in helping my client prepare for trial. As they worked with him, the passion returned, he became more assertive, clearer and more confident. He was ready for cross-examination and, if anything, made our case stronger when the other lawyer was questioning him. The Tsongas people also helped me craft a clear and simple theme, and then created diagrams and a timeline which made the case easy to explain to the jury. After the jury retired to deliberate, they sent a note to the Judge “Can we get a copy of Mr. Greene’s demonstratives? The jury not only gave us our prayer, they knocked out most of the other side’s counterclaims and awarded $3.5 million in punitive damages. We worked well together as a team and I would not want to take a significant case to a jury without getting their help. The earlier, the better.”- S. Ward Greene, Greene & Markley, Portland, OR
“I have retained Tsongas for the last five years to help me win complicated employment defense trials in multiple states throughout the West Coast. Whether it is assisting my witnesses in telling the truth well and in the most effective and persuasive manner; conducting a mock trial to help me assess the risks of my case and then refine a trial strategy to minimize those risks; or helping me to pick a jury; Tsongas has always provided the best of service and insight. Tsongas trial consultants have helped me with early assessment of my most difficult cases and helped to develop an effective defense narrative at the early stages of the litigation. They have helped to develop key demonstrative exhibits for trial and have conducted highly valuable post-verdict interviews. All of their work is performed on a timely basis and with excellent attention to detail. I have found Tsongas to add tremendous value to my cases. Based on their track record and the superior quality of their work, I do not hesitate to tell my clients that they should make the extra investment so that together, we can get them the best results possible for their cases.”- Portia R. Moore, Davis Wright Tremaine, Seattle, WA
“We have worked with Tsongas consultants for years on large and high profile cases, as well as on jury trials where the exposure and stakes were lower, but the results were still critically important for our clients. We use them to collectively develop case and trial strategy, to enhance our opening and closing statement strategy, to assist us in selecting jurors, and to test our case and themes in mock trials. They make themselves available when they are needed, are quick and responsible to our needs, and always provide quality insight, opinions, and work product. Recently they assisted us in a uniquely challenging legal malpractice defense verdict related to intellectual property. We made use of all these services, and they developed some highly useful graphics for both opening and closing. We recommend them if you have a small case and just need some strategic consulting or if you have a large case where you may want to consider a number of their jury consulting services.”- Robert Sulkin & Greg Hollon, McNaul Ebel Nawrot & Helgren, Seattle, WA
“I want to thank you and your staff for the outstanding assistance in helping me prepare original demonstrative exhibits and graphics, as well as critiquing my opening statement, in connection with a week-long arbitration hearing in an employment case before a retired judge who conducted the proceedings much like a bench trial. As you know, this multi-million dollar class action had several attorneys on both sides. My client’s in-house counsel and managers who attended the hearing felt that our graphics and opening statement were clearly superior to the other side’s homemade version. My co-counsel and I couldn’t agree more.
Not only was your team able to help me prepare an excellent counter-chart, but we built a series of effective graphics that made the opening statement and the presentation of evidence much more coherent, concise, and persuasive.
I look forward to working with Tsongas on future matters and will strongly recommend their trial consulting services to colleagues.”- Michael J. Killeen, Davis Wright Tremaine, Seattle, WA
“Tsongas provided valuable assistance through a strategy session for a multi-million federal court plaintiff case involving the sale of a business. The complicated, multi-facet claims included breaches of representations and warranties, self-dealing, accounting errors, and a myriad of other issues. In the strategy session Tsongas helped the client and lawyers determine the best story and eliminate extraneous details, while spotlighting the strengths and minimizing weaknesses. This effort was capped with a fine written report, and graphic charts and demonstrative aids that could be used at trial to illustrate the case in pictures as well as words. I look forward to working with Tsongas trial consultants again.”- Roger J. Kindley, Ryan Swanson & Cleveland, Seattle, WA
“I have worked with Tsongas Litigation Consulting on a number of cases over the last decade. Tsongas trial consultants have helped me with graphics, case themes, jury selection and mock trials. I have found their work to be uniformly first rate. They have very good ideas and provide top notch service”- Kelly Corr, Corr Cronin Michelson Baumbardner & Preece, Seattle, WA
“I’ve engaged Tsongas on jury trials, bench trials, and arbitrations to collectively develop a strong and persuasive case story that can guide discovery and deposition preparation. They have helped me in intellectual property matters, securities litigation, and other complex commercial cases. The Tsongas team has helped us prepare jury questionnaires, organize pre-trial focus groups and pick a jury and run Shadow Juries for us. I know when I retain Tsongas that I’m retaining the best around, and Tsongas works hard to meet our case schedule, as unreasonable as it may be. They are also very helpful in providing ideas for graphics and other court demonstratives. I do not hesitate to recommend Tsongas trial consultants to other attorneys nor to recommend their retention to my clients.”- Peter Ehrlichman, Dorsey & Whitney, Seattle, WA
“Our firm had the pleasure of working closely with Tsongas trial consultants on a recent plaintiff case that received national attention. Tsongas did not become involved in the case until about seven weeks before trial, after most of the discovery and pretrial motion practice had been completed. In only a couple of conference calls, they grasped the facts, theories, and nuances of our case. Working quickly and efficiently with us, they designed and carried out just the jury research we needed, the results of which gave our whole team the confidence to stick to the game plan they helped us devise, no matter what our opponents threw at us. Their original, instinctive ideas for conveying our messages, which were confirmed through jury research, helped us arrive at the central themes of our case. They deftly used the research to chart out a jury selection strategy that was easy to implement and proved very successful. As the trial progressed, we constantly reminded ourselves of their specific advice and guidance. From opening statement through closing argument, we were lucky to have their specific input on every facet of our case presentation, including the design of key demonstratives. Tsongas consultants get my strongest possible recommendation as jury trial consultants.”- Paul De Marco, Waite, Schneider, Bayless and Chesley, Cincinatti, OH
“I recommend using Tsongas jury consultants in your most significant and serious cases in Nevada. I have used them on complex commercial cases, fraud cases, significant plaintiff actions, and construction defect matters. Tsongas offers valuable aid in developing jury trial strategies and the “story” that you will need to tell a jury so that they clearly understand your client’s case and are more willing to fight for it.
Tsongas has a unique and effective method of developing high risk juror profiles, supplemental juror questionnaires, and evaluating high risk jurors by “scoring” the nature of their attitudes and experiences. Their extensive experience with Las Vegas jury attitudes allows them to contribute in the most meaningful ways to case and theme development as well as with voir dire and effective jury selection strategies.
The Tsongas team also provided powerful and engaging demonstrative exhibits and PowerPoint presentations for opening and closing. These have helped me control the key issues in my cases and present juries with a clear and persuasive visual story.
I would not hesitate to call them if you want to give your client a unique advantage.”- Mark A. Hutchison, Hutchison & Steffen, Las Vegas, NV
“I have engaged Tsongas jury consultants on several occasions to help me with a significant case heading for a jury trial. Most recently we worked together on a major race discrimination class action that resulted in a verdict completely in favor of my client – recognized by “The National Law Journal” as one of the Top Ten Defense Wins of the Year. Tsongas helped us prepare and conduct a mock trial that was extremely helpful in testing and refining our case strategy. They also offered valuable assistance in developing our opening statement themes and closing argument, the demonstrative exhibits that we used throughout trial, and our jury selection strategy. I am a big believer in their approach to this type of jury research; and frankly, I would not approach a major jury trial without it. The people at Tsongas are great to work with – helpful, creative, and responsive. I would recommend them highly, especially for high-profile or complex cases.”- Michael Reiss, Davis Wright Tremaine, Seattle, WA
“I have used various combinations of the services that Tsongas offers. Each time, I have been able to substantially improve the presentation of my client’s case. Getting Tsongas’s perspective on the appropriate story line and on visuals has helped me see the holes more clearly, and find ways to fill them. Taking the time to practice and hone my presentation before real people, instead of the bathroom mirror, has proven worth its weight in gold.”- Rosemary Daszkiewicz, Plum Creek, Seattle, WA
We have used the Tsongas team for several of our most important cases. The more we use them, the more impressed we become. They continue to impress us with their pragmatism and insights. They offer solutions, not just observations. They provide case-specific recommendations, not just boilerplate suggestions. They work with us and our clients to develop a cogent and meaningful approach to our most challenging issues. They have become part of our trial team, not just a bolt-on accessory. I have not found a more talented group of jury consultants.- B. Trent Webb, Shook, Hardy & Bacon, Kansas City, MO
I have worked with the Tsongas firm for over 20 years. Their work is top notch in every important phase of trial consultation, including witness preparation, theme planning, attorney trial performance coaching, and jury selection.- David B. Markowitz, Markowitz, Herbold, Glade & Mehlhaf,PC, Portland, OR
“I have worked with Tsongas Litigation Consulting since 1989. They have played crucial roles in my cases by conducting mock trials, preparing witnesses, designing demonstratives, performing jury research, preparing jury questionnaires, conducting post-trial juror interviews, and assisting with voir dire. I simply would not consider my trial preparation adequate or my team complete without the professionals at Tsongas by my side.”- James Moriarty, Moriarty Leyendecker, Boulder, CO
“I have worked with Tsongas trial consultants for many years and their work on a recent commercial case exemplifies why. Their insights contributed in every aspect of the trial. They were not just helpful, they were integral.”- Stephen F. English, Perkins Coie, Portland, OR
“I had the opportunity to work with Tsongas on all aspects of a complex legal malpractice case. Your insight into major themes of the case proved invaluable, and I was impressed by your ability to integrate the themes into exhibits and witness preparation. You brought clarity to a case I thought I knew well.”- Elizabeth Fraley, Fraley & Fraley LLP, Dallas, TX
“I recently engaged Tsongas to aid in a securities arbitration hearing for a major client. The strategy session for arbitration that Tsongas provided helped us simplify and make the case theory more powerful. In addition, they helped us prepare a key witness for the arbitration, improving both the effectiveness and efficiency of his testimony, so that he could more accurately and powerfully convey case facts to the panel. Complementing the strategy and testimony were the demonstrative exhibits created by Tsongas, which further helped clarify and convey key points. These services were very helpful in securing a finding for our client.”- Julie Thrall Burrow, Hendrickson, Chicago, IL
“I have worked with a myriad of trial consultants over the years and you are at the top of my list. I cannot thank you enough for your incredible and thoughtful advice and calm insights regarding jury selection, case strategy, graphics and the preparation of the most difficult witnesses in hard-fought, high-stakes intellectual property litigation. It has been a joy and pleasure to work with you.”- Ken Keller, Kreig Keller Sloan Reilly & Roman LLP, San Francisco, CA
“I’ve been fortunate to have used Tsongas’ services for sharpening trial strategy, conducting focus groups, witness preparation, graphics and animations in both complex jury and court trials. Their team provides the highest level of trial consultant services, and I am very pleased at the results. I plan to use Tsongas in the future, and would strongly recommend them to my colleagues.”- Richard Yugler, Landye Bennett Blumstein, Portland, OR